Executive Meeting Manager - Marriott Columbus OSU

Marriott & Residence Inn Columbus University Area
Columbus, OH

Executive Meeting Manager - Marriott Columbus OSU

Posted January 11, 2022

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Now Hiring: Executive Meeting Manager

Being the Executive Meeting Manager at a Concord Hospitality property means you hold an important key to the hotel’s success. You will develop and foster hotel business through direct sales, marketing, telemarketing, direct mail, and tours of hotel for functions and events surrounded around our hotel’s meeting and event space. Our Executive Meeting Managers are designated outside sales roles with 50% of their time being out of office conducting sales calls. You also are the key contact for events at the hotel utilizing of various meeting/event spaces to market to groups and corporate for meetings and catered events. Candidates should be familiar with marketing plans, action plan creation as well as working with both revenue and sales call goals…

Job Purpose: Generation of top line catering revenue for the hotel by maximizing all revenue potential and up-selling additional events/amenities, whenever possible, to build additional revenues.

Job Responsibilities:

1. Handle and follow up on inquiries for small meetings/events with or without guestrooms. Follow up on leads by qualifying the customer’s needs and dates for the event to determine if the business is a good fit for the property.

2. Negotiate contracts and banquet event orders (BEO). Identify and price customer needs for the event, up-selling where possible, and closing the sale with the customer, collecting the customer deposit and signature on the BEO.

3. Communicate group details/changes to all hotel departments, coordinating customer’s needs with other property business and activities to ensure customer’s expectations are met and the property operates efficiently.

4. Present potential business at sales meetings to determine best mix of customers for hotel to attain budgeted revenues. Conduct meetings with client and hotel staff to ensure each event meets client’s expectations.

5. Finalize and detail catering plans for groups and communicate effectively. Completely orchestrates these functions on-site or off-site. Empowered to do whatever it takes to solve problems.

6. Prospect for new catering business using a wide variety of methods including phone calls, outside sales calls, trade shows, attending community functions, blitzes, internet prospecting, supplier partnerships, etc.

7. Monitor blocked space to ensure group is meeting their contractual obligations. Initiate release of blocked space on cut-off date to allow sale of these rooms to other customers.

8. Maintain account files in Delphi software system, ensuring accurate communication between client and hotel staff.

9. Other duties as assigned.

Job Skills:

1. Exhibit computer skills to include word processing, spreadsheet, and familiarity with brand specific property Management System(s). Use knowledge of Word, Excel, Internet, Delphi

2. Exercise excellent communication, presentation, organization, time management, listening, and math skills.

3. Use analytical skills for measuring business potential and value to the hotel.

4. Maintain contact and event information and follow procedures for submitting sales contracts

5. Read and interpret documents and to write routine reports and correspondence.

Experience: Minimum 2 years catering sales, or 2 years in hotel Catering/Convention Services, Banquet, Hotel Sales or Culinary Arts; OR, an equivalent combination of education and experience.

Licenses/Certifications Must possess a valid driver’s license and reliable transportation to drive to appointments.

Why Concord?

At Concord Hospitality, our Catering Sales Managers earn competitive wages, receive our extensive benefit package including dental/vision plans, life insurance, ST/LT disability options as well as lucrative quarterly bonus plans, 401K options, tuition assistance plus training & development and career advancement opportunities.

Concord Hospitality earned the recognition of GREAT PLACES TO WORK as well as our recent acknowledgement of Great Places to Work for Millennials and Great Places to Work for Women!

We are proud to be an EEO employer M/F/D/V. We maintain a drug-free work environment


Marriott & Residence Inn Columbus University Area

3100 Olentangy River Road

Columbus, OH 43202

Telephone (614) 447-9777

Marriott Columbus University Area

Experience the new Marriott Columbus University Area hotel, a luxury hotel that's perfect for both the business and leisure traveler. Ideally located within minutes of The Ohio State University, our OSU hotel is convenient to all the action and activities at Jerome Schottenstein Center, Ohio Stadium and the Ohio State University campus. Deluxe guest rooms seamlessly blend comfort and function with signature bedding and modern amenities. For the ultimate luxury, reserve the upgraded rooms and services of our exclusive signature M Club Lounge. Grab a bite at our stylish, Moda Restaurant and bar featuring Chef-crafted food focusing on fresh, gourmet options. Or, have our Fresh Bites delivered directly to your room, 24 hours a day. Our premier OSU hotel specializes in large groups, productive executive meetings, memorable sporting events and cherished social occasions. Book your accommodations today and enjoy amenity-filled guest rooms, superb dining, exemplary meeting facilities and our attentive service.

Residence Inn Columbus University Area

Experience our one of a kind Residence Inn by Marriott® Columbus University Area hotel near The Ohio State University. You’ll notice the distinguishing features of this gorgeous Residence Inn with its high-end finishes and artistic styling the moment you step into our new Columbus hotel. Enjoy our spacious, upscale suites with free Wi-Fi, fully equipped kitchens with stainless steel appliances and separate areas for living, working, dining and sleeping. Start your day with healthy and hearty selections at our complimentary breakfast buffet. If you are looking for more, enjoy a meal at the Moda Restaurant and Bar in our adjacent Marriott hotel. Don’t feel like leaving your room? Order from our Fresh Bites menu and we will deliver your meal to you. During downtime, our oversized Fitness Center provides extensive opportunity to keep fit while traveling or unwind in our indoor dipping pool.

https://www.marriott.com/hotels/travel/cmhrn-residence-inn-columbus-university-area/