The day-to-day*

• Attend all BEO meetings and communicate back to the banquet staff.
• Ensure functions are appropriately posted in necessary areas.
• Supervise the handling, storage, and security of catering services equipment.
• Supervise proper set-up for on-site events.
• Supervise clearing and post-function clean-up.
• Maintain constant contact with chefs.
• Ensure the banquet checklist is completed, and appropriate information is communicated to the night auditor.

Supervisory responsibilities:

• Oversee the staff with the help of the department leader on a daily basis.
• Assist in the training of banquet servers and bartenders.
• Respond to guest complaints and special requests.

Needed to be successful in this role:

• Active listening skills: The ability to be fully present in the experience, fully concentrated, and prepared to respond having remembered all that was shared by the guest;
• An uncanny attention to details: No guest detail should be overlooked or taken for granted;
• The ultimate team-player!

QUALIFICATION REQUIREMENTS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE: Though prior experience is preferred, it is not necessary.

LANGUAGE SKILLS: Ability to read, write, and verbally communicate effectively and professionally with other business departments, guests, and vendors. Ability to diplomatically deal with difficult situations and people, while exhibiting a consistent level of professionalism.

PHYSICAL DEMANDS: While performing the duties of this job, the employee is regularly required to stand, walk, and talk or hear.

At each turn, Concord prides itself on five cornerstones: Quality, Integrity, Community, Profitability and #Fun. The associates of Concord believe in a strong culture with focus on Health and Wellness, Sustainability, and Work/Life Balance:

Our Benefits (apply to Full-time Associates ONLY)

• Competitive Pay
• Great Benefits including various levels of Medical plans, prescription discounts plus vision/dental
• Group Life Insurance equal to your annual salary
• 401(k) Retirement Program with company contribution – FREE MONEY!
• Discounted hotel room night program (Concord, & Marriott)
• Verizon Wireless discount – save up to 18% off your billing a month with our partnership with Verizon

Concord Hospitality earned the recognition of Great Place to Work® as well as recent acknowledgement of Great Places to Work for millennials, and for women!

Proud to be an EEO employer M/F/D/V and maintain a drug-free work environment.        

* Management reserves the right to change, modify, and/or alter any of the duties listed above to meet business demands.