Housekeeping - Rooms Care Manager

Residence Inn State College
State College, PA

Housekeeping - Rooms Care Manager

Posted October 14, 2021

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We are hiring a Housekeeping Manager/Rooms Care Manager

As the Housekeeping Manager you directly oversee housekeeping, laundry and house person team members. You are a significant part of the properties management team and work closely with the Front Desk and Maintenance Departments to ensure the guest experience goes off without a hitch. You take complete ownership of the property’s cleanliness from the guest rooms to the public areas. You work with your team members and the other departments to not only meet the property’s high cleanliness and productivity standards, but to make sure everything is kept in proper working order and drive guest service levels.

As a Manager, you model the behaviors and actions that you expect from your team. Your attention to detail, organizational skills, professionalism, passion for training, ability drive productivity and to anticipate your teams and the guest’s needs while staying calm and focused during busy and stressful periods is critical.

You are a coach and mentor to your team, while still holding them accountable for their results. You are in turn accountable for the entire housekeeping department. From onboarding, training, leading, mentoring, performance management and succession planning, you support your teams development while meeting the needs of the guest and achieving the companies goals.

Ideal candidates:

·       Experience in a leadership role in hotels, hospitals, or multi-unit housing as a Housekeeping or Cleaning Supervisor with great care and attention to detail to ensure quality.

·       Good communications skills, outgoing, friendly and able to speak professionally with our guests, your manager and your colleagues.

·       You take pride in your work.

·       You like being in the driver’s seat and leading others to success

·       You are actively engaged and passionate about where you work

·       You work with professionalism and integrity.

Here are some reasons our associates like working for us:

Benefits (Full Time Associates only):

We offer competitive wages.  Full-time associates are eligible to participate in a comprehensive benefit package, which includes medical/dental/vision plans, life insurance, ST/LT disability options, 401K options, tuition assistance, discounted room rates at Concord managed hotels, plus training & development and career advancement opportunities. 

Why Concord?

Our culture is based on our five Cornerstones and they are what we consider our foundation:  Quality, Integrity, Community, Profitability, and Fun.  It’s important to us to provide a great work environment for our associates and we strive to hire the BEST associates in the market. At Concord, you can enjoy a culture where you are valued and our Associate First policy is a way of life. Utilize your hospitality talents with a Company that cares about you and your development. We do many fun things on property to stay engaged with our associates and show you we care about you.

You take pride in your work, the hotel, and your employer to make sure we exceed our guests’ expectations. If this is you, we want you to contact us... Now!

If you are seeking a position where you can grow and be a part of a fun team, this job may be your answer. We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace.


Residence Inn State College

1555 University Drive

State College, PA 16801

Telephone (814) 235-6960

NEWLY RENOVATED STATE COLLEGE HOTEL NEAR PENN STATE

Among State College hotels, the newly renovated Residence Inn by Marriott State College hotel offers all of the comforts you desire in an ideal location. Our State College hotel near Penn State University, Beaver Stadium, Bryce Jordan Center, Pegula Ice Arena, and Downtown State College will keep you immersed in all of the action. We have perfected the extended-stay experience by blending superior service with great value that includes updated spacious apartment-style suites with custom bedding, a fully equipped kitchen featuring a full-size refrigerator, microwave, stove top, dishwasher, and all of your cooking essentials plus a living area with flat screen TV, Netflix, Hulu and free Wi-Fi. Re-energize in our 24-Hour fitness center, take a dip in our heated indoor pool, and start your day off right with a free hot breakfast buffet. We are the only extended stay all-suite hotel in State College, so whether you're staying one night or thirty, make Residence Inn State College your only choice!