Accounting & Human Resources Assistant

The Ben, Autograph Collection
West Palm Beach, FL

Accounting & Human Resources Assistant

Posted October 12, 2021

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The Accounting/HR Assistant  will assist the Accounting Manager in the daily, monthly, and annual accounting processes for an assigned group of hotels: Additionally, s/he will assist the HR function with miscellaneous tasks as necessary. The position reports to the Accounting Manager with a dotted line to the Human Resources Manager.

The Day-to-Day*:

  • Answer enquiries regarding billing.
  • Sets up accounts for, and log advance deposits.
    • Researches and answer any guest questions or concerns in a timely fashion.Coordinates with the accounting manager on all issues concerning credit. Prints all PMS reports required including the invoices. 
  • Follow-up and make calls for outstanding accounts.
    • Contacts clients with past due accounts, at direction of the controller or assistant controller, to determine when payment may be made. 
  • Prepare all invoices with proper back-ups for mailing to ensure daily billings are mailed and guest request are promptly responded to.
  • Maintain -- with the help of the group rooms coordinator -- filing system for future groups, groups billed and groups paid.
  • Participates in credit meetings to review overdue/direct billing accounts and keep management informed of problem accounts in coordination with the Accounting Manager.
  • Assist the HR function with the on-boarding processes of new hires.
    • Assist in training classes, as needed.
  • Assist with special events (i.e., benefits enrollment, employee engagement celebrations.
  • Provide HR clerical support, as requested.

Supervisory responsibilities:

  • N/A


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Needed to be successful in this position:

  • Prior A/R experience (six months or more).
  • Ability to communicate effectively with the public and other team members.
  • Ability to read, write, and speak English fluently.
  • Strong computer skills.

EDUCATION: A high school diploma or equivalent required + accounting training preferred.

LANGUAGE SKILLS: Ability to read, write, and verbally communicate effectively and professionally with other business departments, guests, and vendors. Ability to diplomatically deal with difficult situations and people, while exhibiting a consistent level of professionalism.

PHYSICAL DEMANDS: While performing the duties of this job, the employee is regularly required to stand, walk, and talk or hear. The employee frequently is required to use hands to finger, handle, or feel objects, or telephone. The employee must regularly lift and/or move up to 10-25 pounds and frequently lift and/or move up to 50 pounds. 

At each turn, Concord prides itself on five cornerstones: Quality, Integrity, Community, Profitability and #Fun. The associates of Concord believe in a strong culture with focus on Health and Wellness, Sustainability, and Work/Life Balance:

Our Benefits (applies to Full-time Associates ONLY)

  • Competitive Pay.
  • Great Benefits including various levels of Medical plans, prescription discounts plus vision/dental.
  • 401K Retirement Program with company contribution – FREE MONEY!
  • Discounted hotel room night program (Concord, & Marriott).
  • Group Life Insurance equal to your annual salary.
  • Voluntary Short- and Long-Term Disability programs.
  • Verizon Wireless discount – save up to 18% off your billing a month with our partnership with Verizon.

Concord Hospitality earned the recognition of Great Place to Work® as well as recent acknowledgement of Great Places to Work for millennials, and for women!

Proud to be an EEO employer M/F/D/V and maintain a drug-free work environment.        

*Management reserves the right to change, modify, and/or alter any of the duties listed above to meet business demands

The Ben, Autograph Collection

251 North Narcissus Avenue

West Palm Beach, FL 33401

Telephone (561) 655-4001

Our Hotel

Offering prime views of the Palm Harbor Marina and Intracoastal Waterway, The Ben, Autograph Collection hotel channels the spirit of one of West Palm Beach’s great homes and interprets it for a modern traveler. Amenities include a stunning rooftop lounge with an expansive swimming pool and bar. Walk to all of the vibrant entertainment just one block from famous Clematis Street, minutes to West Palm’s “Main Street,” and lifestyle hub Rosemary Square. This luxury boutique hotel ideally located in West Palm Beach is just 1.5 miles to Palm Beach Atlantic University. The Ben is a forum for shared experiences and social interactions that enliven and invigorate, spurring patrons to flourish and grow. Guest rooms and suites offer thoughtful amenities for a relaxing stay like mini-bar, 55" Smart HDTV and complimentary WiFi. Grab a book to read from our carefully curated library, stay fit in our extensive fitness center or enjoy the beautiful rooftop pool. Host your event in over 7,800 sq ft of event space.