Sales Coordinator - Marriott Crabtree Valley - Raleigh, NC

Raleigh Marriott Crabtree Valley
Raleigh, NC

Sales Coordinator - Marriott Crabtree Valley - Raleigh, NC

Posted October 12, 2021

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Now Hiring: Sales Coordinator

Being the Sales Coordinator at a Concord Hospitality hotels is an important role and can be a great transition for a seasoned desk clerk or an entry level role to start your rewarding career in hotel sales. This role is key in the hotel’s success because you are the direct link between the front desk and our sales team. As the sales coordinator you are assisting our incoming reservation calls for groups and meetings as well as assisting the sales team with contracts, room blocks and communication with the rest of the hotel team to assure our guests and corporate clients receive exactly what we promised! And because Concord believes in promotion from within, many of our sales coordinators today become tomorrow’s sales managers and future Director of Sales!

Here are some reasons our associates like working for us:

Our Benefits (applies to Full Time Associates Only)

Competitive Pay

Great Benefits including various levels of Medical plans, prescription discounts plus vision/dental

401K Retirement Program with company contribution – FREE MONEY!

Associate and Friends and Family discounts on Marriott and Concord Hospitality managed hotel rooms

Group Life Insurance equal to your annual salary

Voluntary Short and Long Term Disability Programs

Verizon Wireless Discount – save up to 18% off your billing a month with our partnership with Verizon

Key Role Responsibilities:

Be one of the first points of contact for incoming sales calls, and respond in a quick, timely, and professional manner to all internal partners and external customers. Endeavor to deliver clear and concise communiqué that is representative of Concord Hospitality via all avenues of communication.

Demonstrate excellent time management, self-motivation and proactive planning, and endeavor to be organizationally savvy with a keen focus on detail.

Work diligently to complete assigned tasks and responsibilities (i.e. including but not limited to assisting with or the management of room blocks, select reporting, client notification of key dates such as cut-off or payment schedule deadlines, group resumes, event orders and BEO’s, billing details, and other integral administrative aspects of the booking or execution of groups and events).

Complete or assist with various aspects of pre-event, main event, and post-event details: Track, detail, and communicate with internal partners and external clients about the particulars of each assigned event and group.

As needed, gain knowledge of hotel’s food and beverage products, pricing, presentation, and learn about the hotel’s function space, audio visual, and any other details related to group and event success.

Learn and use digital sales systems and conceptual sales processes (i.e. Delphi, CI/TY, PMS, sales call process, etc.) and understand the hotel’s sales strategies (i.e. rates, fees, budgeted goals, etc.). Implement these tools and resources in order to accomplish individual and team goals and efficiently complete job duties.

Prepared for, participate in, and report out at all necessary internal meetings, conference calls, reporting, planning, training, and other communications required for this position.

Endeavor to work in a unified and collaborative way -- one that fosters team work -- and embody an entrepreneurial spirit that enables one to make the best possible decisions for hotel and achieve the team’s overall goals.

Own your career development and be an advocate for training and job opportunities that will allow you to continue to hone and develop your talents, skills, creativity, and personal and professional growth.

Consistently attain sales activity goals and individual revenue goals including -- but not limited to -- proactive and reactive calls, tours and appointments required for this position, as outlined by Concord and your supervisor (if applicable).

Carry out any reasonable requests made by Management, and seek to comply with company’s policies and procedures.

We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace.


Raleigh Marriott Crabtree Valley

4500 Marriott Drive

Raleigh, NC 27612

Telephone (919) 781-7000

Our Hotel

Our contemporary hotel has been entirely reborn, including sleek guest rooms, enticing public spaces, 21,000 square feet of meeting and event space, and a well-equipped fitness center. Guests can maximize relaxation in our modern guest rooms, which feature amenities such as smart TV’s with Netflix and upgradeable Wi-Fi. Following a rejuvenating night on our luxurious bedding, we invite our guests to wake up and indulge at our BRAISE Contemporary Southern restaurant. BRAISE serves an unforgettable breakfast buffet, southern fusion lunch and dinner, as well as specialty cocktails in the lounge. Weddings shine in our ballrooms and our catering is nothing short of delectable. Our hotel puts visitors within easy reach of desirable shopping at Crabtree Valley Mall, downtown restaurants, PNC Arena and North Carolina State University.