General Manager

SpringHill Suites Chicago Waukegan/Gurnee
Waukegan, IL

General Manager

Posted June 2, 2021

Concord Hospitality is seeking an experienced Hotel General Manager to lead our team at the Springhill Suites, Waukegan/Gurnee Illinois, located at 4101 Fountain Square Place, Waukegan, Illinois.

Whether for business or leisure, Springhill Suites by Marriott®, (Chicago Waukegan) is an ideal choice for visitors to the Chicago Waukegan area. This 120 all-suite hotel, leads the market in quality accommodations and service.  Featuring the newest Springhill makeover, this top rated Trip Advisor hotel ranks 4.5 out of 5 in overall guest scores and 4.6 in service.  95% of our guests would recommend this property featuring an amazing team and ideal location.  The Springhill Suites Waukegan /Gurnee property is located less than 5 miles from Six Flags Great America Amusement Park and Gurnee Mills Shopping Mall, and it is in close proximity to Naval Station Great Lakes and major companies, including Abbott Laboratories, Abbvie, Amazon and Cardinal Health.

Are you a proven leader, who knows what it takes to lead and motivate a team to be the best they can be? Do you have excellent time management skills and are you detail oriented? Does your background include delivering exceptional customer service to your guests and outstanding financial results? Are you able to drive GSS? If your answer is yes to these questions, then this may be the opportunity for you!  We are seeking candidates with extensive experience in select service hotel operations, Marriott brand experience is a plus or equivalent independent experience, and prior experience in either a AGM or GM role(s).

Being a Concord GM

As the General Manager you will support our company mission statement, and you will be an ambassador to our five cornerstones. You will be instrumental in coaching and developing a high achieving team. Leading by example, your employees will be focused on providing excellent guest satisfaction. You will also be responsible to liaise with Marriott Brand Representatives, our owners and with Concord, and to orchestrate brand training with your staff.

Our GM’s administer, direct and control all the operations of the hotel. You will be accountable for attaining budgeted revenues and profit margins, providing attention to detail in standards, and meeting operational deadlines that are in accordance with established objectives, policies, and procedures.

Concord GM’s are active leaders with the company and the community and serve as role models through involvement in city organizations and networking.

Concord provides unmatched property support including our own IT Services, Revenue Management, Digital Marketing, Accounting and HR Support and guidance.

Benefits of Working for Concord Hospitality

We offer competitive wages.  Full-time associates are eligible to participate in a comprehensive benefit package, which includes medical/dental/vision plans, life insurance, ST/LT disability options, 401K options, tuition assistance, discounted room rates at Concord managed hotels, plus training & development and career advancement opportunities. 

Why Concord?

Concord Hospitality invests in its associates by providing training and development at all levels, from interns to executive leaders. Our “Associate First” culture supports and inspires personal development both within the workplace and beyond. Our associates are what our company is built on, and we are proud to recognize them for their hard work, dedication, and commitment to excellence. We value work life balance, diversity, and our commitment to provide the best customer service and quality accommodations in every market we exist. Concord is built on 5 cornerstones: Quality, Integrity, Community, Profitability and FUN! Our associates say it best with our national company cheer heard throughout North America --- “We Are Concord!” We support diversity and inclusion through our new mission to be a “Great Place to Work for All."

If you are an accomplished leader, who is looking for a growing, award-winning company to showcase your talents, we may be the perfect fit with our GM role at SpringHill Suites Waukegan hotel!

Salary Range:  $61,857-$74,229

SpringHill Suites Chicago Waukegan/Gurnee

4101 Fountain Square Place

Waukegan, IL 60085

Telephone (847) 688-9800

Our Hotel

This top rated Trip Advisor hotel is located less than 5 miles from Six Flags Great America Amusement Park and Gurnee Mills Shopping Mall and is within close proximity to Naval Station Great Lakes and major companies, including Abbott Laboratories, Abbvie, Amazon and Cardinal Health. Enjoy a spacious, stylish suite with modern amenities and separate spaces to work, relax and dream. Stay connected with property-wide, complimentary WiFi and start your day with a complimentary breakfast buffet, featuring both hot and cold breakfast fare. Energize at the on-site fitness center and unwind in our indoor pool or at our hotel bar, Escape. The courteous service and comfort of this SpringHill Suites Chicago Waukegan hotel will leave you anticipating your next visit. Six Flags tickets & packages available and Navy Graduation transportation provided.