Posted May 25, 2021
Maintain strong client relations and ensure that event specifications are communicated and executed for a successful meeting experience for the meeting planner and attendees.
Monitor and manage room blocks according to contract utilizing group history reports and information given by clients to maximize hotel revenue, making adjustments as necessary.
Review sales contracts as well as other important information, i.e., room block, cut-off date, special concessions and attrition clauses and validate with client via turnover letter.
Monitor and enforce program deadline dates and work with clients to release meeting space not needed to maximize hotel revenues.
Produce and distribute event resume two weeks prior to first day of main group arrival and communicate any changes and updated information to hotel departments.
Distribute BEOs for group and affiliates 10-14 days prior to events.
Accurately forecast group rooms and group food and beverage revenues for assigned groups and affiliate business within a 5% variance.
Check sleeping room and suite block, special room concessions and rates as outlined in contract with group reservations agents, as well as updating group reservations agents with any changes.
Participate in site visits and plan meetings for upcoming groups and potential affiliate business.
Verify credit information submitted in account management software system at point of turnover, to include estimated amount of billing, billing type, and appropriate contact and update information as necessary until departure.
Participate in Pre/Post Event meetings and review bill with client.
Due to the cyclical nature of the hospitality industry, associates may be required to work varying schedules to reflect the business needs of the hotel. In addition, attendance at all scheduled training sessions and meetings is required.
Regular attendance in conformance with the standards, which may be established from time to time, is essential to the successful performance of this position. Associates with irregular attendance will be subject to disciplinary action, up to and including termination of employment.
Must be able to speak, read, write and understand the primary language(s) used in the workplace.
Must be able to read and write to facilitate the communication process.
Requires good communication skills, both verbal and written.
Most tasks are performed independently or in a team environment with the associate acting as a team leader. There is minimal direct supervision.
Extensive knowledge of food and beverage products, proper preparation and presentation of food and beverage items.
Extensive knowledge of meeting room capacities, banquet set-up, audio-visual and any other pertinent details as they relate to function room set-up.
Ability to assess/evaluate associates performance fairly.
Ability to supervise, train and motivate multiple levels of managers and associates.
Knowledge of hotel and competitive market.
Must possess basic computational ability.
Must possess computer skills, including, but not limited to, accounting programs, Microsoft Word, Excel, ReServe, & Social Tables.
Excellent inter-personal and sales-related skills.
Exceptional organizational, supervisory skills.
Exceptional food and beverage knowledge and pricing.
Most work tasks are performed indoors. Temperature is moderate and controlled by hotel environmental systems.
Must be able to sit at a desk for up to 5 hours per day. Walking and standing are required the rest of the working day. This includes traveling to and from meetings. Length of time of these tasks may vary from day to day and task to task.
Must be able to exert well-paced ability to maneuver between functions occurring simultaneously.
Must be able to exert well-paced ability to reach other departments of the hotel on a timely basis.
Must be able to lift up to 15 lbs. occasionally.
Requires grasping, writing, standing, sitting, walking, repetitive motions, listening and hearing ability and visual acuity.
Talking and hearing occur continuously in the process of communicating with guests, supervisors and other associates.
Vision occurs continuously with the most common visual functions being those of near vision and depth perception.
Must have finger dexterity to be able to operate office equipment such as computers, printers, 10-key adding machine, electric typewriter, multi-line touch tone phone, filing cabinets, FAX machines, photocopiers, dolly and other office equipment as needed.
2440 Lennoxville Road
Beaufort, NC 28516
Telephone (252) 728-3000
Experience a memorable stay at the Beaufort Hotel NC, an Ascend Hotel Collection Member.
Nestled on ten acres, the Beaufort Hotel offers the privacy of a resort-style setting on the banks of Taylor’s Creek with expansive waterviews.
Our boutique 133-room hotel offers relaxing accommodations and friendly staff members that can introduce you to the unique sights and experiences in Beaufort, North Carolina.
Discover the hidden gems that will make your trip unforgettable by experiencing the gem of the Crystal Coast on the Southern Outer Banks of Eastern North Carolina – the new Beaufort Hotel NC, an Ascend Hotel Collection Member.
A hotel with a story to tell.
Beaufort’s draw has always been, and continues to be, the waterfront.
The property on which the Beaufort Hotel now stands played an important role in the history of Beaufort’s fishing industry. Today, you can step back in time to the Menhaden fishing era in Beaufort. Experience the local history that lives on today through images that continue to endure.