Senior Sales Manager

Residence Inn Durham McPherson/Duke University Medical Center Area
Durham, NC

Senior Sales Manager

Posted April 7, 2021

Being a Senior Sales Manager at a Concord Hospitality property means you hold an important key to the hotel’s success. You will develop and foster hotel business through direct sales, marketing, telemarketing, direct mail, and tours of hotel for both guest rooms and event space. Our Senior Sales Managers are designated outside sales roles with 50%-80% of their time being out of office conducting sales calls. You also are the key contact for events at the hotel utilizing of various meeting/event spaces to market to groups and corporate for meetings and catered events. Candidates should be familiar with marketing plans, action plan creation as well as working with both revenue and sales call goals…

Key Role Responsibilities:

Foster Business with proactive and reactive sales efforts

Provide excellent customer service to our clients with speed and efficiency in returning calls and bookings

Exude proactive planning, organizational skills and keen sense of pricing for overall efficiency of department

Provide excellent follow through on details to account and to hotel departments

Be the face of the hotel as all industry events with property representation of professionalism and character

Work with 3rd party booking sites, Concord revenue management and city convention centers for maximization of key city-wide events

Meet and exceed all monthly revenue and sales calls goals

Documentation of all sales activities in Delphi or similar sales system for tracking and history

Be a team player at all times to assist as needed in the operation of a successful hotel

Why Concord?

At Concord Hospitality, our Sales Manager’s earn competitive wages, receive our extensive benefit package including dental/vision plans, life insurance, ST/LT disability options as well as lucrative annual bonus plans with a quarterly payout, 401K options, tuition assistance plus training & development and career advancement opportunities. We provide Revenue Management and Digital Marketing support as well as amazing training, growth opportunities and excellent leadership. Our sales manager can enhance their earnings using our Business Referral Incentive Plan rewarding you for business discovered for our other Concord properties! 

If this award winning hotel with an award winning company in a growing fun city sounds like you!

What sets Concord apart is our passion for this business. We are established on 5 key cornerstones: Quality, Integrity, Community, Profitability, and lastly FUN! Our company is huge proponents of training and development including our signature sales training – DST “Dynamic Sales Training” which all sales managers and Director of Sales attend in their first year in the company. Additionally we offer many avenues for growth including our online LMS training system, regional training, mentorship program, Thirsty Thursday web series, and more. At Concord, you’ll continue to grow every year in your career with us. And as one of the fastest growing hospitality companies in North America, our goal is to get you ready to grow into a Director of Sales role in your future – so we are looking for sales managers that want to expand their horizons!

If you are seeking a rewarding position at a hotel you’ll be proud to sell with a company culture that assures you that YOU MATTER…than Concord Hospitality is your ticket to career growth. Apply today and learn more.

We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace.

Residence Inn Durham McPherson/Duke University Medical Center Area

1108 West Main Street

Durham, NC 27701

Telephone (919) 680-4440

Our Hotel

Boasting a prime location near Duke University, North Carolina Central University and Durham Performing Arts Center, our hotel makes it easy to discover some of the area's top attractions. Before attending a baseball game at Durham Bulls Athletic Park, about a mile away, get a good night's rest in your spacious suite featuring separate areas for living, cooking and sleeping. Finish any work tasks you may have using our free Wi-Fi and ergonomic workstation, then prepare yourself a delicious meal with the help of your room's full kitchen. If you don't have the ingredients you need to cook, you can always dine at our complimentary breakfast buffet. After fueling up, work up a sweat at our fitness center using our cardio equipment and free weights.