General Manager

The Capital Hotel
Little Rock, AR

General Manager

Posted April 4, 2021

Known as Little Rock’s “front porch,” for over 140 years, the Capital Hotel is a beautifully decorated, high end 94 room hotel.  Since 1876, when President Grant stayed there, it has become a beacon of southern culture. Today’s guests enjoy the ease of a modern, luxury hotel, while experiencing an unsurmountable approach to customer service, known as “Southern Comfortable.”  The property is located across the street from the original Statehouse in Little Rock.  Due to its unique, historic character, it has been noted as “the Grand Dame” of downtown life for well over a century.  

One Eleven at the Capital and the Capital Bar & Grill provide fine dining experiences for guests.  The Capital Bar & Grill has been recognized as a favorite watering hole for local political and business leaders, and it includes a complete kitchen, allowing the culinary team to showcase its unique approach to Southern “comfort food.”  The Bar continues a tradition of hand-crafted cocktails complemented by its selection of craft beers and the Sommelier’s personally selected wines. Three to four nights a week, background jazz music is provided, depending upon the season.

The Capital Hotel has been regarded as amongst the best small meeting hotels in the United States.  It offers five meeting rooms, each with its own kitchen to ensure premier restaurant quality meal service to our guests.  Each room is set up with customizable lighting and audio visual equipment; total conference space is six thousand square feet, with the largest room being equipped to seat 120 people in a meal configuration.

The Ideal Candidate:

This role is well suited for an experienced GM that has broad F&B experience in full service or luxury independent properties.  They excel at selecting individuals to join their team, who desire to provide the ultimate customer service to guests.  They enjoy creating a supportive environment for team members, and excel at developing teams that are engaged and work well together.  This leader is adept at financials, systems and is the kind of leader that is seen throughout the entire hotel property.

Candidates should have the following:

  • Urban, boutique, independent or similar experience.
  • Full Service Hotel Experience with strong skills in F&B.
  • Ability to manage up, drive and lead a team of department heads.
  • Proven track record of revenue and market share improvements/results.
  • Excellent ability to network in a city through relationships and serving as face of hotel.
  • Interest in joining a very progressive company.
  • Out-of-the box thinking and creativity in providing memorable service to our guests.
  • Superior profit driving skills and ability to manage a budget and control costs.

Benefits:

At Concord Hospitality, our GMs earn competitive salaries, receive our extensive benefit package including medical/dental/vision plans, life insurance, ST/LT disability options, 401K, tuition assistance, plus training & development and career advancement opportunities.

Working for Concord:

Our “Associate First” culture supports and inspires personal development both within the workplace and beyond. Concord’s associates are what our company is built on, and we strive to recognize them for their hard work, dedication, and commitment to excellence. We value work life balance, diversity, and our commitment to provide the best customer service and quality accommodations in every market we exist.  Concord Hospitality has earned the recognition of  "GREAT PLACES TO WORK"  in the U.S.

Pay Scale:  $109,584 - $131,501

The Capital Hotel

111 W Markham Street

Little Rock, AR 72201

Telephone (501) 374-7474

Our Story

“…it is a capital enterprise located in a capital building…and I trust will prove a capital success…”

These words, we lovingly refer to as the first Capital Idea, inspired the birth of a hotel that has remained Little Rock’s “front porch” for 140 years. Since the 1876 debut many other Capital Ideas have found their way into the hotel through numerous renovations and the most recent full restoration completed in 2007. The culmination is the uncompromising comfort and convenience of a modern luxury hotel without any compromise of its rare historic character.

The inspiration for our customer service is our dedication to personal attention and care often found when visiting friends and family. Instead of rehearsed scenarios, guests are personally greeted, welcomed, and immersed in an approach to service we call Southern Comfortable. Not surprisingly, “Be Huggable” is regarded as the North Star of our core values.