Dual Asst General Manager Courtyard & Residence Inn Oldsmar

Courtyard Tampa Oldsmar
Oldsmar, FL

Dual Asst General Manager Courtyard & Residence Inn Oldsmar

Posted September 22, 2020

Now Hiring: Assistant General Manager

We are looking for that leader with a passion for hospitality and customer service, a great coach that can mentor and develop a team to do excellent results, and an overall trendsetter that is willing to take our service and associates to the next level.

This dynamic Assistant General Manager will be responsible for supporting all aspects of the operation including guest and employee satisfaction, human resources, financial performance, sales and revenue generation and delivering a return on investment. Assists the General Manager in leading the team in the development and implementation of property-wide strategies. Ensures implementation of the brand service strategy and brand initiatives with the objective of meeting or exceeding guest expectations.

Here are some reasons our associates like working for us:

Our Benefits (applies to Full Time Associates Only)

Competitive Pay

Great Benefits including various levels of Medical plans, prescription discounts plus vision/dental

401K Retirement Program with company contribution – FREE MONEY!

Complimentary Hotel Room Night Program – Receive 7 free nights a year

Group Life Insurance equal to your annual salary

Voluntary Short and Long Term Disability Programs

Verizon Wireless Discount – save up to 18% off your billing a month with our partnership with Verizon

Concord Provides great development through classroom training, online through our Learning Management System (LMS), as well as providing you options for Education Assistance Programs through University of Phoenix saving you 5% off tuition costs – take classes related to hospitality and save up to 9% off the tuition price

Role Responsibilities:

Ensures that all brand standards are being maintained in each area of the property

Oversees the operation of the all hotel property departments

Maintains current licenses and permits as prescribed by local, state and federal agencies

Provides a safe working environment in compliance with OSHA/MSDS

Ensures compliance with all corporate accounting procedures

Cover front desk shifts as needed

Ensures each department has accurate and complete inventory and all supplies are maintained

Assists and approves department managers scheduling against guest and hours/occupied room goals.

Assist team supervisors and managers with constructive coaching and counseling

Motivates and empowers staff to solve guest issues

Focused on guest satisfaction scores and strategies to improvements

Provides excellent customer service by being readily available/approachable for all guests

Ensures training and onboarding of all new team members are thorough and completed in a timely fashion

Assist managers in proactive hiring and ensuring appropriate staffing levels in all areas

Why Concord?

Today Concord operates over 100 hotels in North America with an excellent rating in customer service, staff retention, and brand alliances. We work with all the major brands (Marriott, Hilton, Hyatt, Choice) in markets throughout North America from suburban to major metropolitan destinations. Concord will grow in the next two years with 25 NEWLY built hotel properties that are already approved with an additional matching amount in new acquisitions and alliances. This growth means excellent opportunities for our AGM’s to become GM’s! We value our ability to grow from within and in the past two years over 50% of our GM roles have been filled by our Assistant General Manager leaders.

Concord’s foundation is our 5 Key Cornerstones: Quality, Integrity, Community, Profitability, and our newest – having Fun. We strive to hire the BEST associates in the market and thus provide a great working environment that associates find appealing. Enjoy a culture where you are valued and our Associate First policy is a way of life. Utilize your hospitality talents with a Company that cares about you and your development. We do many fun things on property to stay engaged with our associates and show you we care about you. We have a strong culture of diversity and inclusion recognizing everyone is welcome at Concord supported by a focus on personal wellness and on sustainability to leave the world a better place, and lastly pride in serving our communities where we work and live.

If you are seeking a position where you can grow and be a part of a fun team, this job may be your answer. We are proud to be an EEO employer.

Courtyard Tampa Oldsmar

4014 Tampa Road

Oldsmar, FL 34677-3655

Telephone (813) 925-8887

Our Hotel

Among Tampa hotels, the Courtyard by Marriott Tampa Oldsmar is the ideal oasis on the road for all travelers. The Bistro offers space to Eat. Drink. Connect. Guests can start their morning with breakfast and Starbucks coffee, then stop back again at the end of the day for dinner and a cocktail. We invite our guests to unwind in our outdoor pool and fitness center or just relax on our outside terrace overlooking our very unique waterfall and Koi Fish Pond. Perfectly situated in the Tampa Bay area, this Oldsmar hotel is near Clearwater Beach, Busch Gardens Tampa, Tampa Bay Downs, Adventure Island, Ed Radice Sports Complex, BMX Oldsmar, and the Big Cat Rescue. Our spacious guest rooms feature FREE Wi-Fi, a large well-lit work area, and 32' LCD flat screen TV.