Room Attendant

The Ben, Autograph Collection
West Palm Beach, FL

Room Attendant

Posted October 17, 2020

The ideal candidate to apply is an individual passionate about service and driven by growth: Additionally, s/he must enjoy working in a fast-paced, demanding—yet exciting environment. Read on for more details about this exciting opportunity!

*The Day-to-Day

  • Greet any and all guests with a "Good Morning" (or afternoon, evening);
  • Clean, dust, wax, scrub, polish and service guest rooms daily in accordance with hotel procedures as well as provide necessary linen and amenities to guests in accordance with the guest room legend;
  • Report any damage, hazards, repairs, and strangers in assigned areas;
  • Return any items found in guest rooms, hallways, or back of the house to the Housekeeping department as a lost and Found item and writing: the date, where it was found, description of the item, and the name of the person who found it;
  • Restock cart at end of shift and organize the linen closet to prepare for the next day.

Needed to be successful in this position:

  • Active listening skills: The ability to be fully present in the experience, fully concentrated, and prepared to respond having remembered all that was shared by the guest;
  • An uncanny attention to details: No guest detail should be overlooked or taken for granted;
  • The ultimate team-player!

QUALIFICATION REQUIREMENTS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE: Prior experience preferred.

LANGUAGE SKILLS: Ability to read, write, and verbally communicate effectively and professionally with other business departments, guests, and vendors. Ability to diplomatically deal with difficult situations and people, while exhibiting a consistent level of professionalism.

PHYSICAL DEMANDS: While performing the duties of this job, the employee is regularly required to stand, walk, and talk or hear.

At each turn, Concord prides itself on five cornerstones: Quality, Integrity, Community, Profitability and #Fun. The associates of Concord believe in a strong culture with focus on Health and Wellness, Sustainability, and Work/Life Balance:

Our Benefits (apply to Full-time Associates ONLY)

  • Competitive Pay;
  • Great Benefits including various levels of Medical plans, prescription discounts plus vision/dental;
  • Group Life Insurance equal to your annual salary;
  • 401(k) Retirement Program with company contribution – FREE MONEY!
  • Discounted hotel room night program (Concord, & Marriott);
  • Verizon Wireless discount – save up to 18% off your billing a month with our partnership with Verizon.

Concord Hospitality earned the recognition of Great Place to Work® as well as recent acknowledgement of Great Places to Work for millennials, and for women!

Proud to be an EEO employer M/F/D/V and maintain a drug-free work environment.        

*Management reserves the right to change, modify, and/or alter any of the duties listed above to meet business demands.

The Ben, Autograph Collection

251 North Narcissus Avenue

West Palm Beach, FL 33401

Telephone (561) 655-4001

Our Hotel

Offering prime views of the Palm Harbor Marina and Intracoastal Waterway, The Ben, Autograph Collection hotel channels the spirit of one of West Palm Beach’s great homes and interprets it for a modern traveler. Amenities include a stunning rooftop lounge with an expansive swimming pool and bar. Walk to all of the vibrant entertainment just one block from famous Clematis Street, minutes to West Palm’s “Main Street,” and lifestyle hub Rosemary Square. This luxury boutique hotel ideally located in West Palm Beach is just 1.5 miles to Palm Beach Atlantic University. The Ben is a forum for shared experiences and social interactions that enliven and invigorate, spurring patrons to flourish and grow. Guest rooms and suites offer thoughtful amenities for a relaxing stay like mini-bar, 55" Smart HDTV and complimentary WiFi. Grab a book to read from our carefully curated library, stay fit in our extensive fitness center or enjoy the beautiful rooftop pool. Host your event in over 7,800 sq ft of event space.