Night Auditor

Courtyard Akron Downtown
Akron, OH

Posted May 17, 2019

Now Hiring: Night Auditor

We are looking for people that have a passion to serve others! Working at the front desk means you are at the hub of the hotel with the most interaction with our guests. The department is open 24/7….so each front desk role is as important as the others. Associates working the front desk are the key to the overall experience the guest will have. As the late shift you are essentially working without management supervision so your responsibility is seen as even greater as you assist in closing out the business for the day as well as check in or out those guests during non- traditional hours. Your keen sense of being proactive, responsive and caring will make all the difference. The night shift also assures the guest a stay that is safe whereby you are monitoring abnormal activity inside and outside of the hotel and monitoring any weather issues that could become threatening to our resting guests. If you enjoy working semi-independently from others and have a winning personality and high sense of responsibility – this role is perfect for you! We have a great company culture at Concord Hospitality where everyone is valued and treated with respect.

Here are some reasons our associates like working for us:

Our Benefits (applies to Full Time Associates Only)

Competitive Pay

Great Benefits including various levels of Medical plans, prescription discounts plus vision/dental

401K Retirement Program with company contribution – FREE MONEY!

Complimentary Hotel Room Night Program – Receive 7 free nights a year

Group Life Insurance equal to your annual salary

Voluntary Short and Long Term Disability Programs

Verizon Wireless Discount – save up to 18% off your billing a month with our partnership with Verizon

Concord Provides great development through classroom training, online through our Learning Management System (LMS), as well as providing you options for Education Assistance Programs through University of Phoenix saving you 5% off tuition costs – take classes related to hospitality and save up to 9% off the tuition price

Role Responsibilities:

As a Front Desk Night Auditor you have the responsible to give our guests the best hospitality experience they can have by:

Processing credit card transactions and other (restaurant, events, lounge) for the day

Handling phone system, transferring calls, reservations, etcc

Verify, balance and review hotel room availability

Perform Check-in and Check-out procedures

Administer guest payment policies and look for errors from the day shifts

Prepare folios for the morning departing guests

Maintain overall lobby appearance and assist with AM breakfast set up if needed

Be versed in all hotel emergency procedures

Why Concord?

Concord’s foundation is our 5 Key Cornerstones: Quality, Integrity, Community, Profitability, and our newest – having Fun. We strive to hire the BEST associates in the market and thus provide a great working environment that associates find appealing. Enjoy a culture where you are valued and our Associate First policy is a way of life. Utilize your hospitality talents with a Company that cares about you and your development. We do many fun things on property to stay engaged with our associates and show you we care about you. If you are seeking a position where you can grow and be a part of a fun team, this job may be your answer.

Courtyard Akron Downtown

129 Room Hotel

Our Hotel

Whether for business or leisure, the Courtyard by Marriott® Downtown Akron hotel is an ideal choice for a visit to Akron, Ohio. This top rated Trip Advisor hotel is ideally located in the revitalized northside district of downtown Akron, near the University of Akron, Cuyahoga Valley National Park, Akron Zoo and within walking distance to area attractions, shopping and dining. Perfect for travelers looking for modern style and ultimate comfort, the Courtyard Akron Downtown features spacious guest rooms and suites, free Wi-Fi and thoughtful amenities, including microwave and mini-fridge. The Bistro is tge food and beverage destination for great breakfast choices in the morning and dinner options during the evening. After a day or work or play, guests can energize in our fitness center, relax at the indoor pool, socialize at the Speak Easy Lounge or enjoy a movie in our Theater Room, complete with reclining leather seats. Flexible meeting space to accommodate up to 70 guests is also available.

Courtyard Akron Downtown

41 Furnace Street

Akron, OH 44308

Telephone (330) 252-9228