Director of Revenue Management

Hyatt Centric Brickell Miami
Miami, FL

Posted April 20, 2019

Lead Daily and Weekly Revenue Strategy Meetings utilizing Concord and Brand Revenue Systems and Tools. Managing revenue by segment with key initiatives against each will be the cornerstone to consistent goal achievement.

Daily strategic and direct inventory management to include analysis and tracking of daily pickup, turndowns, market pricing, inventory strategies, and demand pattern changes.

Maintain a weekly transient pace that extends out 60 days and is stored on the company database. Include the pace report in the weekly revenue meeting for analysis of trends.

Maintain a strong understanding of the local economy and how national changes are affecting travel patterns.

Contribute to the preparation of a rooms forecast, day by day, 6 months out maintaining accuracy of 4% or less.

Execute displacement model for large programs, ie: 6 months or longer, to make sound decisions.

Ensure that all merchant, retail, opaque or bundled channels are in alignment with strategy. Relationships with market managers are owned by the Director of Revenue as well as strong relationships with Concord Ecommerce partners to understand any SEO or PPC initiatives in place.

Mentor the team on effective package creation including partners in the community, value offerings, and seasonal demand generation.

Review the month end brand Reservations reports to identify any challenges to the booking process from the respective Brand Reservations office.

Review the AG360 weekly to identify opportunities for demand generation or share enhancement to be provided to the sales team.

Understand all current brand promotions to identify which ones would best fit the hotel strategy objectives.

Be knowledgeable of occupancy, average rate, and REVPAR goals including ranking and penetration goals. Be aware of key strategies that drive performance in each area.

Monitor the brands RFP Process to ensure timely participation and effective account execution relative to pricing, pattern, and production.

Maintain knowledge of PMS systems and reporting for the hotel that relate to revenue reporting in order to ensure accurate segment tracking, package setup and adjustment tracking.

Provide specific monthly critiques relative to STR performance.

Must be able to maintain positive and constructive relationships with Hotels Leaders, Regional Teams, Corporate staff, and all Brand Liaisons.

Provide the highest quality of service to the customer at all times.

Assist with the Marketing Plan relative to Revenue Management Statistics. Monitor action plans objectives relative to hotel defined strategy in order to meet financial objectives quarterly. Ensure that strategies are aligned with the needs

of the hotel and demand trends in the market. Ensure the special event calendar from the Marketing Plan is reviewed updated monthly.

Review of DaySTAR and monthly STAR reports for analytical assessment with Corp Sales team to track effectiveness of current sales initiatives.

Ensure that the GRC totals in Delphi are in parity with group data in the CRS systems. Identify any variances that need to be researched by DOS.

Attend any brand required training as well as other meetings requested by your Supervisor.

Carry out any reasonable request by Management that you are capable of performing and assist other Departments when required.

Represent Concord Hospitality, Hyatt Centric Brickell Miami, and any other hotels once developed, in a professional manner at all times.

Comply with company policies and procedures.

Hyatt Centric Brickell Miami

208 Room Hotel

Our Hotel

Miami’s Brickell neighborhood is one of juxtaposition, with glittering skyscrapers poised above scenic Biscayne Bay. As the city’s premier financial district, Brickell isn’t just a business hub. Each evening, the cafes, clubs, and shops along Brickell Avenue come to life.

What Guests Love:

  • Prime location: Stay downtown in the city’s tallest skyscraper, Panorama Tower, minutes from the port of Miami
  • Rooms with a view: Spread out in rooms and suites, many of which feature a private balcony with sweeping bay and city views
  • Local flavor: Indulge in Cuban-inspired eats at our on-site restaurant
  • Rooftop pool: Take a refreshing dip in the heated rooftop pool, or order a refreshment from your poolside lounge chair
  • Miami event space: Host a function for up to 500 people in 7,500 sq ft of meeting and event space

Hyatt Centric Brickell Miami

1102 Brickell Bay Drive

Miami, FL 33131

Telephone (786) 441-1234